HH-Tech ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with us via our website, mobile applications, or when you purchase our products and services, whether in the UK or internationally.

1. Who We Are
HH-Tech is a technology brand operating in the United Kingdom and other countries. Our contact details are:
HH-Tech
For the purposes of the UK General Data Protection Regulation (UK GDPR), we are the “data controller” of your personal information.

2. Information We Collect
We may collect and process the following types of personal information:
a. Information You Provide
• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party providers)
• Account login credentials
• Any correspondence you send to us
b. Information We Automatically Collect
• IP address
• Device and browser type
• Operating system
• Pages visited and time spent
• Purchase and transaction history
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information
We use your information for the following purposes:
• To process and fulfil your orders
• To provide customer service and support
• To improve our website, products, and services
• To send service-related communications (e.g., order confirmations)
• To send marketing emails if you opt-in (you can unsubscribe anytime)
• To detect and prevent fraud or misuse of our services
• To comply with legal obligations

4. Legal Bases for Processing
We process your personal data under the following legal bases:
• Contractual necessity: to fulfil orders and provide services
• Consent: for sending marketing emails and newsletters
• Legitimate interests: to improve services and enhance user experience
• Legal obligation: to comply with tax, accounting, and legal requirements

5. Sharing Your Information
We may share your data with:
• Third-party service providers (e.g., payment processors, shipping partners, marketing platforms)
• IT and hosting service providers
• Legal, regulatory, or law enforcement authorities (when required by law)
• Affiliates or successors in case of a merger, acquisition, or business restructuring
We ensure that all third parties respect the security of your personal data and comply with data protection laws.

6. International Data Transfers
As we operate internationally, your data may be transferred and stored outside the UK or EEA. We ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your personal information when transferred internationally.

7. How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal, accounting, or reporting requirements. This typically includes:
• Order data: up to 7 years (for tax and legal reasons)
• Marketing data: until you withdraw your consent

8. Your Data Protection Rights
Under the UK GDPR and other applicable laws, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data ("right to be forgotten")
• Object to processing or request restriction of processing
• Withdraw consent for marketing at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Security
We use appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings or via our [Cookie Policy].

11. Children’s Privacy
Our products and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.

13. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: sale@hhtechb.com